Monday 23 July 2012

Leaders: born, made or trained on special courses?

In the 21st century workplace where there is a stronger emphasis on collaborative working and teambuilding, where does this leave the notion of leadership? I think that leadership in business has changed over the past few decades, and we need to rethink the way that we lead other people. Historically, being a leader has been about setting goals and direction for the team, but I see the Generation Y-ers- (i.e. born after 1980) – demand different things from their leaders. While previous leadership ideas were based on directing and controlling, I believe people nowadays want to be seen more as individuals, to be given the space to get on with their job and to be trusted to get the results in their own way. Historically about two-thirds of people will adopt a different ‘personality’ depending on whether they are at home or at work but I believe it is the people who are the same at work and play that provoke the stronger emotional engagement from their staff. People are far more likely to want to work for them than for managers who don’t have that authenticity. If leaders fit into a particular mould and act in a certain way, their people see through it and ultimately trust them less. I also think it is more participative and facilitative whereas before it was a lot more directive. The benefit is empowerment. People put in more effort when they feel empowered and ultimately that impacts on bottom line performance. Leadership style will also depend on the team. For example, ultimately if you have a junior team, you are going to need a leader who can set the vision for the team. With an experienced mature team the manager might take a more participatory role. Ultimately enlightened organisations give their leaders more freedom and space to find out who they are and to learn what works for them. These things cannot be taught on a traditional training course.

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