Thursday, 17 December 2009

How ego can affect the success of coaching.

We all have our egos and they can and do have a big impact on how we conduct ourselves, our communications and our relationships. They also influence our attitudes and how we relate to both the outer world and to our inner world of thoughts and feelings.

As a consequence we also take our egos into any coaching relationships – both as the coach and as coachee.

The coaching subjects all have their own egos to work with and most of them, in my experience, fit in towards the middle of a normal distribution curve of attitudes and behaviours – neither with over inflated egos nor with over whelming anxiety and uncertainty. If there is any tendency towards the extremes then I sometimes encounter people who are some what uncertain and lacking in confidence.

In these situations part of my coaching work is about helping them to build their confidence to an appropriate level and to help them to deal with more assertive people and those who are difficult to work with. Sometimes difficulties exist for coachees with their line managers who may not understand them or who may even have their own swollen egos to deal with.

I have occasionally been asked to coach a person with a big ego and this has provided its own unique challenge and my response must vary from person to person. The positive aspect of a big ego is that the person is usually very interested in themselves and in their own success. The potential downside however is that sometimes this type of person wants a lot of ego stroking from their coach and they may not be very realistic or self-aware. Giving these people objectives and useful feedback is part of the challenge and so is the role of challenger.

Quite often they don’t like the idea of them having weaknesses or development areas to reflect and act upon. One way that I have found to get this aspect across to strong people is to talk about “over played” strengths becoming weaknesses and inhibiting performance. This approach can help them to accept the message and for the feedback to become acceptable and useful in practice.

In a small number of coaching assignments that I have taken on, it has become apparent to me and to the coachee that the realisations and changes required by this type of coaching is not consistent with their view of themselves and of their world. In such cases we have agreed to discontinue the work. The requirements of openness, looking inwards at oneself, admitting to vulnerabilities and taking the responsibility for producing and implementing an action plan that may include behaviour change, is sometimes a step too far for these people.

We must also consider our own egos as coaches. We cannot deny that we have them but we need to be able to put them to one side if we are to truly focus on the needs of our coachees. We are there to listen to, support and challenge them to work on their real issues and objectives – not to massage our own egos or self-importance. All too often in the arena of sport we can see the ego of the team's coach or “manager” being placed ahead of the needs and achievements of the team – particularly when success arrives!

One aspect of this coaching role, that I find particularly challenging is the use of experiences or any anecdotes from my past which I think might stimulate new thoughts for the coachee through my example. In sharing my experiences and vulnerabilities with them I need to check with myself that I am doing this for their benefit and not for my own. It may give them the confidence to deal with an important issue for them but that assessment should be made on a case by case basis.

Keeping in my mind that the success of anyone that I coach is their success rather than mine, is an important aspect to bear in mind.

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